Cookie Policy

Understanding how we use cookies to improve your experience at Imos Pizza

Last Updated: January 1, 2024

1. Introduction

This Cookie Policy explains how Imos Pizza ("we," "us," or "our") uses cookies and similar tracking technologies on our website pizzasimoss.digital (the "Website"). This policy should be read alongside our Privacy Policy, which provides more information about how we collect, use, and protect your personal information.

By continuing to use our Website, you consent to our use of cookies as described in this policy. If you do not agree with our use of cookies, you should modify your browser settings or discontinue use of our Website.

This Cookie Policy covers all pages and subdomains of pizzasimoss.digital, including our online ordering system, menu pages, location finder, and any other interactive features of our Website.

2. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They contain information that is transferred to your device's hard drive and allow the website to recognize your device and remember certain information about your visit.

How Cookies Work

When you visit our Website, we may place cookies on your device. These cookies help us provide you with a better browsing experience by enabling us to tailor our Website to your preferences and remember your choices.

Types of Cookies

  • Session Cookies: These temporary cookies are deleted when you close your browser. They help us track your movement through our Website during a single session.
  • Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They remember your preferences across multiple visits.
  • First-Party Cookies: These cookies are set directly by our Website and can only be read by us.
  • Third-Party Cookies: These cookies are set by other companies' services that we use on our Website, such as analytics or advertising services.

3. Why We Use Cookies

We use cookies for several important reasons that enhance your experience on our Website:

  • Essential Website Functionality: Some cookies are necessary for our Website to function properly. These include cookies that enable you to log into secure areas, maintain your shopping cart contents, and access customer account features.
  • Performance Improvement: We use cookies to monitor how our Website performs and identify areas for improvement, such as loading times and error tracking.
  • User Experience Personalization: Cookies help us remember your preferences, such as your preferred location, language settings, and previous orders, to provide a more personalized experience.
  • Analytics and Statistics: We collect anonymous information about how visitors use our Website to improve our services and understand customer behavior patterns.
  • Marketing and Advertising: We use cookies to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.
  • Food Service Specific Functions: For our restaurant business, cookies help us remember your delivery location, dietary preferences, order history, and favorite menu items.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the operation of our Website. Without these cookies, some parts of our Website would not function properly.

Cookie Name Provider Purpose Type Duration
PHPSESSID Imos Pizza Maintains user session and login state Session Browser session
csrf_token Imos Pizza Security protection against cross-site request forgery Session Browser session
load_balancer Imos Pizza Ensures requests are routed to the correct server Session Browser session
cart_contents Imos Pizza Stores shopping cart items and quantities Persistent 7 days
user_location Imos Pizza Remembers delivery location for order estimation Persistent 30 days
cookie_consent Imos Pizza Stores your cookie consent preferences Persistent 1 year

4.2 Performance/Analytics Cookies

These cookies collect information about how you use our Website, such as which pages you visit most often and if you get error messages from web pages.

Cookie Name Provider Purpose Type Duration
_ga Google Analytics Distinguishes unique users and sessions Persistent 2 years
_gid Google Analytics Distinguishes unique users over 24 hours Persistent 24 hours
_gat_gtag Google Analytics Throttles request rate to Analytics Persistent 1 minute
_gcl_au Google Analytics Tracks conversion events and attribution Persistent 90 days
site_performance Imos Pizza Monitors page load times and errors Session Browser session

4.3 Functionality Cookies

These cookies allow the Website to remember choices you make and provide enhanced, more personal features.

Cookie Name Provider Purpose Type Duration
preferred_language Imos Pizza Remembers language preference Persistent 1 year
menu_preferences Imos Pizza Stores dietary restrictions and favorite items Persistent 6 months
ui_preferences Imos Pizza Remembers display settings and layout choices Persistent 3 months
order_history Imos Pizza Quick access to previous orders for reordering Persistent 1 year

4.4 Targeting/Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests.

Cookie Name Provider Purpose Type Duration
_fbp Facebook Facebook Pixel for conversion tracking Persistent 90 days
_fbc Facebook Stores click ID for Facebook attribution Persistent 90 days
ads_targeting Imos Pizza Enables personalized advertising campaigns Persistent 30 days
remarketing_data Imos Pizza Tracks products viewed for remarketing Persistent 30 days

5. Third-Party Cookies

We work with several trusted third-party services that may place cookies on your device when you visit our Website:

Google Analytics

We use Google Analytics to understand how visitors interact with our Website. Google Analytics uses cookies to collect anonymous information about your visit, including pages viewed, time spent, and interactions.

Privacy Policy: https://policies.google.com/privacy

Facebook

We use Facebook Pixel to measure the effectiveness of our advertising campaigns and provide personalized advertisements on Facebook and Instagram.

Privacy Policy: https://www.facebook.com/privacy/policy

Other Advertising Partners

We may work with other advertising networks and partners who use cookies to deliver targeted advertisements. These partners include Google Ads, which helps us reach potential customers who have shown interest in pizza and food delivery services.

6. Cookie Duration

The length of time cookies remain on your device varies depending on their purpose:

Session Cookies

These cookies are temporary and are automatically deleted when you close your web browser. They include cookies for session management, security tokens, and load balancing.

Persistent Cookies

These cookies remain on your device for a specified period:

  • 1-7 days: Shopping cart contents, temporary preferences
  • 1-3 months: UI preferences, recent search history
  • 6 months: Menu preferences, dietary restrictions
  • 1 year: Language settings, order history, cookie consent
  • 2 years: Google Analytics user identification

7. How to Manage Cookies

You have several options for managing cookies on our Website:

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

Google Chrome

  1. Click the three dots menu in the top-right corner
  2. Select "Settings"
  3. Click "Privacy and security" in the left sidebar
  4. Click "Cookies and other site data"
  5. Choose your preferred cookie settings
  6. To block all cookies, select "Block all cookies"
  7. To manage specific sites, click "See all site data and permissions"

Mozilla Firefox

  1. Click the menu button (three lines) in the top-right
  2. Select "Settings"
  3. Click "Privacy & Security" in the left panel
  4. Under "Cookies and Site Data," click "Manage Data"
  5. Search for "pizzasimoss.digital" to manage our cookies specifically
  6. Use the dropdown under "Enhanced Tracking Protection" to adjust settings

Safari

  1. Click "Safari" in the menu bar, then "Preferences"
  2. Click the "Privacy" tab
  3. Under "Cookies and website data," choose your preferred setting
  4. Click "Manage Website Data" to see stored cookies
  5. Search for "pizzasimoss.digital" and click "Remove" if desired

Microsoft Edge

  1. Click the three dots menu in the top-right corner
  2. Select "Settings"
  3. Click "Cookies and site permissions" in the left sidebar
  4. Click "Cookies and site data"
  5. Choose "Block all cookies" or manage specific sites
  6. Click "See all cookies and site data" to manage individual cookies

7.2 Opt-Out Links

You can opt out of specific tracking services:

7.3 Our Cookie Consent Tool

When you first visit our Website, you'll see a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer or clearing your browser cookies and revisiting our site.

8. Consequences of Disabling Cookies

While you can browse our Website with cookies disabled, some features may not work properly:

Limited Functionality

  • You may not be able to add items to your shopping cart
  • Your preferences (location, dietary restrictions) won't be remembered
  • Online ordering may not function correctly
  • You may need to re-enter information on each visit

Features That Won't Work

  • Account login and registration
  • Order history and reordering
  • Personalized menu recommendations
  • Delivery location memory
  • Shopping cart persistence between sessions

Degraded Experience

Without cookies, you may experience slower loading times, repetitive information requests, and a less personalized browsing experience. We strongly recommend allowing essential cookies for the best user experience.

9. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) setting that sends a signal to websites requesting not to be tracked. Currently, there is no industry standard for how websites should respond to DNT signals.

Our Website does not currently respond to DNT signals, but we respect your privacy choices. You can control tracking through our cookie consent tool and browser settings as described in this policy.

To enable Do Not Track in your browser:

  • Chrome: Settings > Privacy and security > Send a "Do Not Track" request
  • Firefox: Settings > Privacy & Security > Send websites a "Do Not Track" signal
  • Safari: Preferences > Privacy > Ask websites not to track me
  • Edge: Settings > Privacy, search, and services > Send "Do Not Track" requests

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify users through a prominent notice on our Website
  • Send email notifications to registered users (where applicable)
  • Request renewed consent for new cookie categories if required by law

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our Website after any changes constitutes acceptance of the updated policy.

For significant changes that affect your privacy rights, we may require explicit consent before the changes take effect.

11. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

Imos Pizza
4 W Palmer St, Philadelphia, PA 19125, USA

Phone: +1 215-545-2535

Email: [email protected]

Privacy Officer: [email protected]

We aim to respond to all inquiries within 48 hours during business days. For urgent privacy concerns, please call our main number and ask to speak with our Privacy Officer.

12. More Information

For more information about cookies and privacy, you may find these resources helpful:

External Resources

Browser Help Pages

This Cookie Policy is part of our broader commitment to transparency and privacy. We also encourage you to read our Privacy Policy and Terms of Service for a complete understanding of how we protect and use your information.